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Customs Clearance FAQ

How much the customs clearance cost?

Customs clearance entails two costs, the customs clearance fee as well as taxes and customs clearance duties.

Taxes and duties will be evaluated and estimated by the broker, who will analyze the goods and the tariffs applicable to them. Taxes and customs duties are paid directly to the customs clearing authorities. In addition, each product is subject to a different tariff and customs clearance quote.

Is customs clearance a lengthy process?

Customs clearance cannot be predicted with any degree of accuracy. Customs can, however, be cleared between transit times. Thus, it depends upon the services you hired and the time that is needed to get your goods transported. With the latest advancements in the clearance departments, it is now possible to pay customs and taxes online. The new online system makes the process more efficient and customs clearance is usually completed within 24 hours after the initial request.

How can I know about the status of the customs clearance?

Our use of advanced logistics solutions has made it easier for people to contact us online. After your cargo has been cleared by customs, we will inform you of its current status. After you have successfully completed the process, you will be notified and the order will be processed to reach the desired destination.

What do I need to know about the customs clearance agents and companies before doing business with them?

When working with a customs clearing agent and forwarding service provider, it is imperative that you remain aware of red flags. You should always do your research and find a licensed logistics company. Moreover, you should carefully review the bill of lading/airway bill, invoice, and company privacy policy in order to be on the safe side. A good company is transparent in its dealings, and Robeck International Freight offers its services as reliable and registered customs clearing brokers in Durban that work with the utmost integrity.

What are the documents needed for the customs clearance process?

To ensure a smooth customs clearance process for your imports and exports, all required documentation must be completed and filed. You should have copies of the following bills:

  • Shipment’s Invoice
  • Credit Letter
  • The Original and Copy of Contract
  • Sales Tax Registration Certificate
  • Bill of Lading or Airway Bill
  • Sales Tax Return Invoice
  • National Tax Number

Inventory List with following details:

  1. Personal or Commercial details of the exporter and importer
  2. Date of Registration
  3. Description of goods
  4. Unit of measure
  5. Quantity of goods

Export out of SA FAQ

General FAQ

Import into SA FAQ

International Removals FAQ

Do we provide international vehicle moving services?

Yes, we are international vehicle movers. Any household item, as well as industrial equipment as well as vehicles, can be transported by Robeck the International Movers. Our expertise in customs clearance and other documentation comes from years of experience in the automotive industry.

How to get a moving quote?

Obtaining a moving quote is an easy and free process. You can obtain an estimate of the cost of your international removal process by contacting us online or by phone. Please provide us with details regarding the shipment and the services you require. Based on the information provided, we will provide you with a quote. We offer competitive moving quotes.

Are international removals possible during COVID-19?

Robeck International Freight is in operation during covid. However, it should be considered that shipments may be delayed because of the current circumstances. International removals have been authorized by the government and health authorities, although there are countries with an extremely high number of cases. The company is working 24/7/365 under strict SOPs to keep your business and personal activities running, despite the ongoing Covid scenario. Our goal is to provide the best possible service to our customers regardless of the circumstances.

What questions should you ask your international movers?

It is advisable that you review the relevant details and procedures of your international removal service. Making this process transparent is both your responsibility and your right. Below is a list of topics you should inquire about:

The price,
Insurance policy,
Types of services they provide,
Mode of shipment and lead time details,
Paperwork details and red flags,
Import and Export Regulations

What insurance do I need for moving my furniture overseas?

During your international move, it is recommended that your shipment should be covered by a dependable and transparent insurance policy. It is recommended that you obtain either general liability insurance or professional insurance when using international removal services. Damages resulting from the move are covered by general liability insurance. In addition, it covers the customer and their family in case of an unforeseen occurrence. In contrast, professional insurance can provide coverage for any damage or loss incurred during the transport of goods. Robeck offers comprehensive marine insurance for all international moves upon request.

How much does international moving cost?

Depending on the services you choose, the price will vary. Furthermore, the total estimated cost of moving internationally is determined by a variety of factors, including the distance and the type of goods to be transported. Robeck International Freight offers a free moving estimate. You may contact us to obtain an estimate for an international removal service.

HSN code for relocation services

The Harmonized System of Nomenclature or the HSN code is a six-digit code. Around 5000+ products are coded under this classified nomenclature. Each product is given a unique code according to its category. These categories include livestock, vegetables, machinery, clothes, metal base articles, wooden articles, etc. The purpose of coding objects under the HSN system is to make the complex process of taxes simpler. The HSN code determines the amount of tax of a particular article when it is relocated from one place to another. The HSN for relocation services varies according to the household items and vehicles that needed to be relocated.

What is a coperate relocation service?

Corporate relocation services provide companies and their employees with the ability to manage their relocation process on their own. This service enables companies to relocate their employees efficiently and smoothly to a new location. A relocation service includes expense management, benefits, and drawbacks of relocation, determining the right location, as well as exploring possible opportunities, and determining the benefits of relocation.

How do relocation services work?

The company takes care of all your problems related to relocation once you have hired it for business relocation services, employee relocation services, or home relocation services.

Packing is the first service provided by the company. The company is responsible for the movement and transport of all your goods. In addition, we provide an excellent door-to-door service. There is no hassle and it is more productive, so it is the simplest method to relocate.

What does a relocation company do?

Relocation companies handle your relocation needs. In addition to shifting houses, vehicles, corporate facilities, employees, machines, and household items, relocation companies handle any move. Services needed by a person when they move to a new city are provided by a relocation company. Moving is a stressful and time-consuming process, which relocation services can help reduce.

Logistics FAQ

Marine Insurance FAQ

Relocation FAQ

How much does a relocation or moving service cost?

The cost of relocation services varies according to the size of the house or business. It also depends on the distance that needs to be covered. These rates can vary with time, the number of items and furniture, and the distance.

HSN code for relocation services

The Harmonized System of Nomenclature or the HSN code is a six-digit code. Around 5000+ products are coded under this classified nomenclature. Each product is given a unique code according to its category. These categories include livestock, vegetables, machinery, clothes, metal base articles, wooden articles, etc. The purpose of coding objects under the HSN system is to make the complex process of taxes simpler. The HSN code determines the amount of tax of a particular article when it is relocated from one place to another. The HSN for relocation services varies according to the household items and vehicles that needed to be relocated.

What is a coperate relocation service?

Corporate relocation services provide companies and their employees with the ability to manage their relocation process on their own. This service enables companies to relocate their employees efficiently and smoothly to a new location. A relocation service includes expense management, benefits, and drawbacks of relocation, determining the right location, as well as exploring possible opportunities, and determining the benefits of relocation.

How do relocation services work?

The company takes care of all your problems related to relocation once you have hired it for business relocation services, employee relocation services, or home relocation services.

Packing is the first service provided by the company. The company is responsible for the movement and transport of all your goods. In addition, we provide an excellent door-to-door service. There is no hassle and it is more productive, so it is the simplest method to relocate.

What does a relocation company do?

Relocation companies handle your relocation needs. In addition to shifting houses, vehicles, corporate facilities, employees, machines, and household items, relocation companies handle any move. Services needed by a person when they move to a new city are provided by a relocation company. Moving is a stressful and time-consuming process, which relocation services can help reduce.

Sea Freight FAQ

Storage FAQ

How to pack household items for storage?

Packing household items for storage can be a challenging endeavor. In general, it is best to start with simple things that can easily be packaged in a carton. The boxes should be labeled once they have been prepared.

  • pack fragile items with care and attention
  • use bubble wrap and sheets to protect them
  • label them as fragile once they have been prepared

The furniture may also be wrapped. It is necessary to dismantle the furniture (if possible) in order to save space when packing. Lastly, you should clean and cover the furniture. The furniture are now ready to be stored. If this seems too hectic, you might consider hiring a professional moving company such as Robeck International. In addition to providing relocation and packaging services, we also provide storage and warehousing services.

How much does it cost to store furniture between moves?

Compared to long-term storage, the cost of storing furniture between moves is considerably lower. Generally: the rate is dependent on the length of time and the amount of storage space. There is a possibility that the movers and storage companies will deliver the furniture within a few days, depending on the distance to be covered. Due to the fact that the household goods will be stored for only a short period of time during relocation, rates are low.

How to arrange warehouse storage?

When organizing warehouse storage, you should always begin by labeling and resizing the racks. After you have completed this task, move all similar items to their respective shelves. Keeping track of your counters is essential, as well as coding them with item and quantity details. You should group all the similar articles in the same place in order to save space.

How much does warehouse storage cost?

Storage facilities for warehousing vary in price. Storage charges for furniture vary according to the number of cubic feet and the duration of the storage. In any case, rates may vary based on other factors such as the length of time that you wish to store your items, discounts for long-term storage, discounts for commercial storage, and quotes from different companies. We are happy to provide a non-obligatory quote for storage and warehousing.

How to store furniture?

In order to store furniture for a long period of time or during a relocation, you should contact the nearest and most competent furniture storage company. Following the dismantling of the furniture, you will need to clean and pack it. Make sure that fragile items such as glass and marble are protected as you wrap household items. Additionally, ensure that no food or corrosive materials have been left inside the boxes. Now that you have moved your boxes to the storage facility, you can safely store them there. We make the process of storing furniture more relaxed and less complex for you than it may appear. Click here to make your booking for packing and storage with Robeck International Freight.